T&C / PRIVACY POLICY

Guarantee

Naomi Davis Jewellery is made to the highest standard using quality materials. To prolong the life of your jewellery, so that you can enjoy wearing it for years to come; we ask that you take the time to review the care instructions upon receiving your jewellery.

We regret however, that any jewellery damaged as a result of not following the care instructions, must be replaced at the customer’s own expense.

Ordering

On making a purchase you are agreeing to the terms and conditions set out on this page.

Each piece of jewellery is handcrafted using a wide range of materials. Sometimes it can be difficult to match size, colour and shape of the Gems exactly to those shown in the images on the website, so please allow for some small variations to the images shown.

All prices listed on the website are shown in UK pounds sterling.

Please note that items sent outside the UK may be subject to import duties, fees and taxes. Any additional fees incurred are the responsibility of the customer. If you are unsure, we recommend that you contact the appropriate authorities prior to purchase.

Naomi Davis Jewellery may offer promotional codes to regular customers from time to time. Please note that only one promotional code can be used at any one time.

Returns

We want you to be delighted with your jewellery and therefore if you are not completely satisfied with your purchase, we are happy to offer an exchange or refund for returned goods, subject to the following terms:

  • You must contact Naomi Davis Jewellery within 7 days of receipt of the goods, via e-mail
  • All items must be returned unworn and in their original packaging within 14 days of receipt
  • The cost of returned items is at the customer’s expense unless otherwise agreed by Naomi Davis Jewellery
  • All items returned are done so at the customer’s risk. We recommend that you obtain proof of postage for all returned items
  • All exchanges and refunds will be made within 21 days of receipt of the returned item(s).

Privacy Policy

Last modified 19th May 2016

  1. Scope

This privacy policy covers your usage of and interactions with this website. The data controller responsible for this website is Naomi Davies Jewellery. If you have any questions in relation to our use of your details, write to us at 50 Knowles Hill Road, Tq12 2PR.

  1. Data collected by third parties

This website is hosted by Louise Moxhay. The Louise Moxhay Limited privacy policy, which can be viewed at http://louisemoxhay.co.uk/privacy-policy/, applies to this site.

  1. Access to and sharing of data

In addition to any circumstances described below, we may share any data we collect if we are required to share data with the legal authorities to fulfil our obligations under the law of England and Wales.

If we wish to access or share your data in any way not described in this privacy policy, we will contact you beforehand and only proceed with your explicit consent.

  1. Data we collect and how we use it

When submitting a form on this website, the submitted data is sent to us. We use this data to contact you in relation to your enquiry. Access to data we collect is limited to the members of our staff who require that data to perform their duties.

  1. Changes to this privacy policy

We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.